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Hello,

I have TMobiles “unlimited” home internet gateway.  Speeds are clearly being throttled, or at least we are experience slow/unusable speeds during the day time.  1-2MBps.  

 

At night, were well over 75mbps.

 

Is it possible there is an issue with my specific service?   My understanding is that there was no throttling with their internet service, and am afraid I was bait and switched.

 

I’ve used 3rd party TMobile 4G internet SIM cards in the past and have not had this issue...so “network” coverage doesnt make sense as the fault.

 

My understanding is that there was no throttling with their internet service, and am afraid I was bait and switched.

 

T-Mobile Home Internet is given the lowest data priority.

 

https://www.t-mobile.com/home-internet/faq

 

During congestion, Home Internet customers may notice speeds lower than customers using other T-Mobile services due to data prioritization.

They may say that, though it is not the case. I am in a very rural area with no congestion (I have post, pre, mvno and tmobile home internet sims)

 

I am achieving about 18-30mbps on my home internet plan right now

 

My mvno and prepaid sim are achieving 225mbps

 

Post paid plan is less throttled but throttled from 25-100mbs.

 

All of this was testing with the same 5g modem and antennas. (Don’t ask how)

 

T-Mobile has been throttling since the Starlink talks.

 

Hey T-Mobile, STOP THROTTLING MY HOME INTERNET SIM! Our customer agreement doesn’t allow this!

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