I got a letter from T-mobile saying that one of my phones is for 2G and since 2G is being phased out, I can get a free phone.
I went to the “Corporate” T-mobile store (261 N Springboro Pike Rd, Dayton, OH 45449) and showed the letter to one of their reps. He was going to give me a “free” Motorola 5G since I am still using a 2G phone. However, in addition to charging me with tax & update fee totaling to more than $40, he also wanted me to give him my old phone!
Is this really the process for getting the supposedly free phone from T-mobile?
Hopefully an authorized T-mobile employee will answer my question.
Best answer by HeavenM
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