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Autopay discount not on bill

  • 20 March 2024
  • 4 replies
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I switched to T-mobile internet at the end of February. I just received my first bill and autopay payment was debited from my account today. However, the $5 autopay discount was not applied. Should I expect this to show up on next month’s bill or should it have been on the first bill?

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Best answer by gramps28 20 March 2024, 05:06

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Are you using a debit card or credit card. Autopay discount only applies to debit cards or bank accounts.

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I’m using a debit card.

Userlevel 7
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When did you sign up? If it was to close to the bill date it may show on next months bill.

https://www.t-mobile.com/responsibility/legal/autopay-terms-and-conditions

I am not seeing this either on my bill.  What gives?  I switched a few months ago. 

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