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change name on caller id

  • 13 November 2019
  • 3 replies
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change name on caller id

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Best answer by syaoran 13 November 2019, 17:05

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Userlevel 7
Badge +15

To change the name associated with your number, can be done by contacting Customer Care via 611 from your device.  This cha ge can take a day or two to implement. 

AS OF 4/10/2020, TMOBILE SUPPORT HAS NOT RESOLVED MY ISSUE.  When I make any outgoing call, "private call" shows-up on other parties caller-id. Very, very frustrating the lack of response or resolution.

Userlevel 4
Badge +11

Syaoran: I went through 8 or 9 611 reps each promising me they could change the name of my Caller ID. All of them failed! I tried a 3rd party T-Mobile rep. She got close, but she left off one letter that I wanted. Perhaps I should be happy with what I have.

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