Question

Current month vs last month billing

  • 21 March 2023
  • 2 replies
  • 164 views

Badge

I have read that T-mobile does current month billing. However, the T-mobile rep said the billing is post paid i.e. the bill is for a previous cycle. If that is the case, I have paid an extra month of service fees because my billing started as a current month bill.

 

Can someone clarify? Thanks.


2 replies

Userlevel 7
Badge +16

in the 21 years of being with TMO has their billing changed at some point in that time?

This too has been an issue of concern for me. 

I’ve had my bill down to a zero balance only for my next bill to $388! I only have 2 phones. $155 for the plan. $82 for equip and other charges. $237 total. I set up a payment arrangement and cleared that to see if the total would come to the zero. Before my billing month is up, I already have another bill for $245!!! I talked to customer service only to be told absolutely nothing I didn’t already know. 

I’ve been with T-mobile since 2002. I don’t know why, but I’ve stuck with them. I’m a pink button away from switching to another carrier. 

Reply