I connected more than one card to my account for autopay and deleted most of them. How can I ensure the card information is permanently deleted so it’s not at risk if another data breach happens? Do I need to submit a GDPR or CCPA request as a current customer?
Userlevel 7
+14
Try contacting Tmobile support by phone or social media to see if the can answer your question.
your odds are about the same as trusting any other company has fully removed your info.
We have a T-Mobile Privacy Dashboard that allows you to log in and manage the personal information that T-Mobile has retained.
what fireguy said. I know many credit cards are now offering the option of creating virtual numbers - Citi is pretty good about this. Using them minimizes your exposure (and also allows you to figure out who lost your #).
it’s BS that you have to use your debit card and you can;t use a credit card like we were able to for years TOTAL BS . If they get hacked the hackers have your bank info not very smart!
bdj - two things this decision by t-mobile with do for me:
- I turned back on paper billing. I will not give automatic access to my checking account to anyone except my wife.
- Currently shopping for another supplier. It costs t-mobile less than 1% to process a credit card. They cancelled the discount which cost me over 10%. Bite me t-mobile.
Why companies hate churn and yet do their best to cause it mystifies me. But it’s a cellphone company. They are a little better than airlines, and I despise airlines - looking at you Delta and United.
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