In the process of testing email-to-SMS to my own phone number, TMO has apparently decided that my email address is a spammer and has blacklisted me. So I need my email address unblocked.
In the process of testing email-to-SMS to my own phone number, TMO has apparently decided that my email address is a spammer and has blacklisted me. So I need my email address unblocked.
Can anyone else help with this? Is there only one person who works on these?
How do I submit a ticket to the support team that deals with issues like this?
Hi
I know that each carrier has a different way of sending emails to phone numbers so a few simple things to mention right off the bat are
One thing that can play a part in your email being flagged by any system as spam is the number of messages you are sending. Since you are only testing right now, I don’t assume you are sending too many messages at this time. If you are planning to scale up, you may want to review our resources on the topic because they may help you prevent issues down the line. Consumer versus Non-Consumer Text Messaging | T-Mobile Support
Hope this helps!
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