We previously had 4 voice lines and 2 home internet lines with T-Mobile. We transferred our 4 voice lines to another carrier and only have the 2 home internet lines left with T-Mobile. Since one of our voice lines was the account login, they closed down our account access.
We are trying to get account access using the home internet #’s, but keep getting the error code below:
Service Unavailable.
F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.
We have had multiple phone conversations with T-Mobile and also multiple chats through FB Messenger. The problem has not yet been resolved and we are still unable to view our account.
Does anyone have a solution to this? Or if T-Mobile employee sees this, can you please help?
We just want access to our accounts online to view transactions and to make payments.
Thanks
