I need to turn off one of the phones on my account temporarily. How do i do that
Best answer by terracotta333
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Userlevel 7
+15
You can call Customer Care and ask them to suspend it.
Userlevel 1
Hi, hope this helps
As the Primary Account Holder, you can Suspend or restore your line
You can suspend your monthly T-Mobile service for one of the following reasons:
Your device was lost or stolen.
You won't be using your phone for a period of time.
You're about to enter active military service.
Please Use the Following steps Below.
Go to My T-Mobile and
1.log in to your account.
2. Click Manage > Phones & Devices > Lost or Stolen Device.
3. Click Continue and follow on-screen steps.
Userlevel 7
+14
If you signed up for FamilyMode app you can turn the phone off from there but there's a monthly charge.
If I suspend a line, does that deactivate Instagram, snapchat etc.
Userlevel 7
+14
Not if they have access to WiFi.
If I suspend a line, does that phone get a notification about the suspension or is the service just cut off?
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