Question

How do I cancel this add-on: Simple Choice UnlimitedData and 5GB SMHS BIS

  • 17 February 2024
  • 2 replies
  • 34 views

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I want to cancel my extra data, Simple Choice UnlimitedData and 5GB SMHS BIS. How do I do that? Also I think it’s outrageous that it is not easy to do.


2 replies

Userlevel 7
Badge +14

Have you tried in your MyTmobile account under line add ons?

Userlevel 6
Badge +12

Believe since it is grandfathered you have to calling and cancel that add on. 

 

Certain ones you have to pick a newest plan to remove it as all lines are attached to the data as a family plan with data. You can't switch to the one without data. Been a while so I don't remember which codes are what now. 

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