When I purchase my plan, the representative when asked how much high-speed data I could expect before "deprioritization" he said that it was up 100GB but now what has been a day later. I'm already at 50 gigs and it's telling me that my data is going to be slowed down until next month. I just feel like you know if he didn't know what he was talking about why would he you know say that or why wouldn't he look it up so that he knew for sure?
Userlevel 7
+14
Data limits are plan dependant and the threshold varies so the rep maybe mistaken. I've never seen a plan that 100gb was the max. It's usually 50gb or unlimited with the max plans.
The supreme Court only overturned net neutrality in October of last year. I'm sure it's taken some time for them to actually start screwing over their customers. I know they haven't told all of their customer service people how to troubleshoot it yet.
Userlevel 7
+15
If you pulled 50GB in a day, I can see that being the reason as to why you are being deprioritized.
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