Question

Idiots at TMobile

  • 13 March 2023
  • 1 reply
  • 41 views

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I went into a store in Oct because my TABLET QUIT GETTING WIFI. I WAS THEN GIVEN UNFIXED TABLET BACK. bUT ON THE NEXT BILL IT STATED THAT i PUT WIFI AND CABLE INTO MY HOUSE WITH A ADDTIONAL MONTHLY CHARGE. TOOK ME 2 MONTHS TO GET THAT FIXED. NOW…...IF I AM OVER AT FRIENDS HOUSE, I GET WIFI. IF I AM AT HOME I DONT. i ACTUALLY HAD TO USE A VERIZON HOTSPOT AND THEIR PASSWORD TO GET WIFI. SO, TODAY I CALLED AGAIN TO GET HELP AND THE IDIOT WHO ANSWERED PHONE STATED THAT MY PIN NUMBER WAS WRONG AND SO WAS MY SOCIAL SECURITY NUMBER (?). I AM 65. MY SOCIAL SECURITY NUMBER HAS BEEN THE SAME SINCE I WAS 15.


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Userlevel 7
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did you go into your wifi connections and forget your home net then research it back out? go into your settings and then look for data-jump into there and locate wifi then look at any of the remembered connections in there..find your home connection and delete it..then go back out and search out the connection as if it were a new connection. see if that fixes it.

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