I signed up for this supposed great service in August and have received exactly 2 monthly reports. What’s up with this? I’ve been trying to access my McAfee account but it keeps asking for my phone number not letting me submit it.
Same here for our family members, but one of our lines (we have 5) was never enrolled and TMobile and McAfee keep “escalating” and promising to call me back and never do, and I’m without protection on a line that was breached.
Another three hours on the line, chat and phone with Tmobile and no resolution. I am entitled to Identity Theft Protection and have not received the proper enrollment link (a TMobile issue not Mcafee) and I also don’t have visual voice mail transcription and no one at Tmobile can sort that out either. Frustrating.
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