How can I access my free Netflix?
Best answer by snn555
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Userlevel 5
You have to have a Netflix account. T-Mobile doesn't give you Netflix, just a credit towards it.
Userlevel 4
The official instructions from T-Mobile do not work for me. I have the Magenta plan and DO NOT SEE the option to enable Netflix as a service under Add-Ons. I've tried on both T-Mobile.com and on the T-Mobile Android app. Why is this being hidden?
Userlevel 6
+12
Are you the primary line of a family plan? You need to be on a Plan with 2 or more lines, AND also be logged into the primary line to set it up.
I have the same problem. We have the Magenta Unlimited 55 plan with 2 lines and I am the primary account holder. I’m logged into the app on my phone and there is no option for Netflix. It does show a bunch of TVision options and TVision channels EPIX, STARZ, and SHOWTIME, but not Netflix.
Although I am positive I’m the primary, I also tried choosing our other line and Netflix doesn’t show up on that one either.
We do already have a Netflix account so that’s not it.
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