Works on all other devices, so it's not a Netflix account issue. Just started happening after I took the T-Mobile system update this morning (running Android 8.0.0).
Best answer by sdub10
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Userlevel 3
When you say it doesn't work, what do you mean by that? I have no problem with it on mine.
Userlevel 3
Hey,
Thanks for reaching out. I actually had several apps fail right after the update. (apparently Netflix is one I use frequently 😊 ).
I uninstalled and reinstalled them and that seemed to do the trick. Who knows why that worked, but it did!
Thanks again. I am not having trouble anymore.
Userlevel 3
Happy to hear that it was an easy fix,
Thanks for the update!
I just found a fix. I had to turn on my cell data roaming on the iPhone x. Not sure why this is required since I was only having problems with streaming streaming services listed in the data stash/binge on list, but it is working now. There is no charge for roaming on US plans while inside the US so this won’t be a problem for me.
Hi, I switch to T-Mobile revvl 4 plus phone and downloaded the Netflix app and I can hear the people talking and see the subtitles but the screen is black, I can't see the people. How can I fix this problem?
Thank you
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