Question

paying off trade in

  • 11 February 2022
  • 1 reply
  • 109 views

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Hello,

I currently have the Galaxy Flip Z3 and want to take advantage of the promotion and trade it in for $1000 off the new Galaxy S22+.

In September I had traded in my S10+ for $1000 credit towards my Z3.  This came in the form of $35 credit and a debit of $41.  In order for me to trade in the Z3 now I would have to pay off the remainder of the balance of the phone (about 19 payments left). My question, would I still get the $35 credit (19 payments) since I paid off the payments? I called a rep and they said it would still be applied but when I went to the T-Mobile store they said it would stop.

Please advice,


1 reply

Userlevel 7
Badge +15

It's anyone's guess because I have seen identical situations with friends go in a completely different outcome from one another.  I would suggest asking the T-Force Team via Facebook or Twitter.  

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