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Pending rate plan or service change

  • 27 May 2020
  • 2 replies
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I have a pending rate plan or service change in in my account history that I have no idea about. I didn’t request a service change so what reason is one there? I There’s no details or nothing just that it’s pending. Has anyone else encountered this issue?

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Best answer by tmo_ian 29 May 2020, 17:42

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Userlevel 3
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Did you add the feature for the extra 20 GB of Mobile Hotspot? If so, it was only for two months so it could be dropping off now.

Userlevel 3
Badge +10

Were you able to check and see if it's the 20 GB of Mobile Hotspot? Let us know!

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