Question

phone locked

  • 31 December 2022
  • 1 reply
  • 55 views

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I’m trying too switch providers and I can't because they told me my phone is locked.

 


1 reply

Userlevel 7
Badge +15

Are you still a T-Mobile customer with an active account?  If so.  Do you meet all of the SIM Unlock Policy requirements?

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

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