yeah definitely needs to be fixed or feature added. that’s the whole point of it is shortcodes. 

Will digits ever support short codes? I’d like to use digits to have two separate accounts for certain services that only allow one phone number but unable to sign up with digits because they send short codes 

This makes DIGITS text messaging all but worthless in today’s world.  Short codes are needed as a backup to having to use the SIM.  Please fix tmobile?

I agree this sucks and should be remedied. I spent a few weeks trying to figure this out myself and help from my local T-mobile store after purchasing a new phone. They were very helpful and knowledgeable. I highly recommend they as a store. But, this problem was a new one for them. In the end short codes are not available on my "digits" line (secondary line). Claimed as a security thing. The whole point of having access to short codes on my secondary phone is security so I can securely access my accounts. I can't even get payment updates from T-mobile saying my monthly payment went through. I can't get credit card purchase notifications. Just logging into this forum board right here for this post required me to switch phones just so I can read the short code.

If my secondary phone ("digits line") is registered to me and linked only to my number, authenticated, verified, in person with ID card in hand, and no other device can be linked to my number without me authenticating or approving it, then why can't this work? I don't really understand the security thing. 

Please allow this app to accept short codes and not just a restricted set few unless you can let us (the user/account holder) to specify but on top of that have a default set of short code that can be allowed. This shouldn’t be difficult. What is difficult is the person or persons that decide what the people want. Please listen to what people want! Could use this opportunity to make DIGITs a security feature.

I agree this would be very useful. Just setup a DIGITS line today for my company to have a local number (don’t want to change my main #), and already hit this problem where I can’t use it for accounts because it doesn’t receive shortcode messages.

same, it would nice if they added this.  My phone number is in limbo after trying to transfer eSim.  I thought I could get my text verification code on Digits, but no dice.  If they won’t allow this please provide another option to verify my account for when I don’t have access to my number.

Forget digits and use Google voice they support short codes and is free unlike digits. T-Mobile fix digits so short codes works or paying customers will leave and use Google voice.

T-Mobile, how about providing a second SIM line for $10 and getting rid of this problem?? 

Have you looked at the T-Mobile privacy waivers (that’s pretty much what having service with T-Mobile is— a waiver for very intimate data mining of everything. Have you ever wondered why it is that you could be having a conversation with somebody and then strangely you’ll pop onto the Internet or maybe even while you’re talking to the person you’ll look at something or glance down at an email and all of a sudden see an advertisement or an article or  something related to the conversation you were just having? Many times it can be simply lack interest or something that caught your eye, but more often than not if you were to be able to see the amount of communication that your phone and your device is due without  your activity but in the background and when you’re not using your phone you would see thousands and thousands and thousands of communications each day going out in between Google analytics which works on behalf of pretty much every company under the sun but the big ones being cellular providers along with Amazon Google Facebook there are the ones that will be basically selling your data to the highest bitter and always have. It’s disgusting and until voters decide that they’re going to elect officials that will  choose to safeguard their privacy we will not have the opportunity to have anything anymore that’s personal and it will only get worse especially with facial recognition and possible biological implants and things of that nature medical records being online. That’s a huge issue. Huge. Especially, considering that T-Mobile has been hacked so many times over even within the past year and not even minor tax we’re talking your Social Security numbers and people who don’t even have accounts anymore or ever did with T-Mobile. And when then they apologize up and down do they do anything to assist you really? They don’t they gave you a Scam Shield complementary. That’s nice of them. Why don’t you invest in the technology to purchase some firewalls to secure your customers data and then offer actual real data security as opposed to giving it lip service. Because frankly the only reason why anybody is with T-Mobile or any other cellular providers because we need service. If we actually had options and maybe one day there will be a company that determines that a privacy of the customer is worth more than the advertising revenue because when a customer pays thousand dollars for a phone and then the apps and the security plans to go along with it and monthly service fees plus taxes out the wise zoo you’re basically leasing your device long-term from your cellular provider and they’re double dipping by selling your data and data mining you so they can market to you further by way of other types of fringe companies and ways that we haven’t even determined or thought of yet but they’re working on it and I hate to sound paranoid but I just had my identity hacked and I cannot identify where the leak came from because every single company has had it that attacked it doesn’t make it OK and it certainly doesn’t make the president of T-Mobile‘s is the CEOs response or any of the reps who frankly don’t have any ability more than you and I to control the situation but the powers that be do they need the lobby Congress and your legislators to basically provide the protections against your data  on your behalf and act as a a arbiter on your behalf with the powers that be and not bow to the highest bitter and not choose alternative methods for satisfying shareholder portfolio value.

(I do get very passionate i because it is wrong. Regardless of intent or “anonymized” data— which it is not since it comes back at you by way of a marketing identifier anyway so it’s still targeted right back-atcha. But the Internet was found to provide a People’s platform it was never meant to be solely an institutional government entity. It was designed not in the capacity that it became but it was meant to be owned by the public and not corporations which took it over and started to treat it like the utility which it was not meant to be. And as a People’s forum for learning and shared interactions and the greater good, the whole do you want to others as you have done onto you golden rule thing that supposedly and hopefully we learned in kindergarten should apply I mean there’s so many reasons why that needs to apply so I’ll get off my May  milk carton here and start preaching but it would be nice one day if I actually got a letter from the “powers that be “outlining things that are actually real that they’re doing to assist their customers but I hardly think that that’s ever going to happen. And I’m gonna apologize for punctuation and such I am mildly-disabled and so I have a hard time typing. But, I really am passionate about this. I agree with y’all wholeheartedly and wanted to elaborate some.)

I have been unable to receive text messages at all on the digits app. 

I can call and receive calls.   I can send text messages but not receive them,  even from real phone numbers.

T-Mobile wants users to purchase an eSIM for $40+ dollars on an “payment plan” -- rather than just providing regular customers the added feature on Digits of being able to receive verification codes and texts. Sucks really. 

I think its a little ridiculous that I can’t get app codes, etc. on my Digits line!!