Question

shipping time

  • 29 October 2022
  • 2 replies
  • 74 views

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HI I just placed an order for a phone and service.  I checked to make sure that the phone was in stock before placing the order,  I need it here asap.  The phone information said it would be here October 28-November 2, which was perfect…. until I looked at my receipt and it says it won’t be here until November 22-December 7.  What can I do?  I can’t call the help number.


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Userlevel 7
Badge +14

Contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support.

Userlevel 4
Badge +5

HI I just placed an order for a phone and service.  I checked to make sure that the phone was in stock before placing the order,  I need it here asap.  The phone information said it would be here October 28-November 2, which was perfect…. until I looked at my receipt and it says it won’t be here until November 22-December 7.  What can I do?  I can’t call the help number.

why not just pick the phone up at a store that way you would have it and not have to wait

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