I recently installed the grey 5G Home Internet gateway at home. When I first got it three weeks ago, I was seeing speeds of 150+ down, and 50 up on both WiFi and ethernet.
Now I am seeing roughly the same speeds over WiFi, but ethernet speeds have dropped to 10-15 down, sometimes as low as 5. Upload is around 15-20.
Has anyone else had this issue and found a solution? Or is the gateway defective? Both ports appear to have the same issue, and WiFi continues to work fine.
Dude.
I have literally the exact same problem.
I live in the boondocks and only get maybe 10 or so on the wifi but if I plug a PC (I have more than one, and I’ve tried them all) into the ethernet port and run a speedtest I get like…
…wait for it…
...roughly around 150-200 KILObits. Seriously.
Unplug it and use the wifi and I get usually at least a MEGAbit or two.
Whiskey tango foxtrot guys, THIS IS DEFINITELY A BUG, someone get it to the guys that actually do the technical stuff and not the fancy customer service reps please, thanks.
Did your wired slower on any devices or just on one of them?
I have performed all the steps in that guide and no change. Like I said, WiFi is fast, but wired is slow.
+15
Check out the Internet Issues section of our T-Mobile Home Internet troubleshooting for some common steps on getting this fixed. We definitely want you to get the fastest speeds you can.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
