Ported two numbers over from Verizon to T-Mobile 2 months ago. One works fine, the other can’t receive SMS/MMS messages from Verizon customers. Can receive SMS/MMS from TMobile and ATT customers just fine.
Talked to Verizon porting department and they said it wasn’t fully ported and to talk to TMobile porting department. Of course TMobile says it’s fine on their end.
I’ve tried chatting, texting, social media, calling the general support line, the porting support line, the activation support line. NO ONE is helpful. They don’t even listen to your problem and just start with their canned “reboot your phone” BS.
Another user had the exact same issue:
