Do they even come into the community forum???
Best answer by fireguy_6364
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Where Are The TMo Reps???
Userlevel 7
+14
There’s only one or two and their user names usually start with tmo_***.
they dont have account access so if its anything needing fixed internally theyre unable to do it..call in or the preferred method would be through either Facebook or Twitter..
Chico as a last name or the city in California?
they dont have account access so if its anything needing fixed internally theyre unable to do it..call in or the preferred method would be through either Facebook or Twitter..
Chico as a last name or the city in California?
I’m tired of talking to reps who lie just to get me off the phone. Chico as a last name, Razor Ramon 😎 RIP Scott Hall.
the FB/Twitter agents are tier 2 support compared to the call in tier 1 support agents. much higher completion/fix rate compared to the call in agents.
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