Question

Camera Issue with Mobile Depisits

  • 2 February 2022
  • 2 replies
  • 67 views

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I am trying to do a mobile deposit with N200 5G.

I keep getting an error in trying to take picture

Error is device does not support camera (or it is locked)

Anyone find a solution to this?


2 replies

Userlevel 6
Badge +15

Wow, super odd, but there’s steps you can take to try fixing this. Crashing, freezing, or unexpectedly restarting troubleshooting has some steps that could help you. Also, there was an update that cam out in December. Make sure the device is up to date as well then give it another shot.

Userlevel 7
Badge +16

does the camera work fine when NOT using the app?

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