Question

Changed from Sprint Unlimited to 55+ Essentials - Data does not work

  • 4 November 2022
  • 2 replies
  • 75 views

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Changed from a Sprint Unlimited plan to 55+ Essentials plan. Now cannot connect to any app through my unlimited data plan in areas I was able to connect before.  Any suggestions?


2 replies

Userlevel 7
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Have you tried changing the apn settings?

https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings

 

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Solved the problem, called Tech Support and when I changed plans, they somehow turned off my data.  They turned data back on and apps work again.

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