I am thinking about getting either the Samsung Fold V or the Pixel Fold and wanted some information about the T-Mobile protection plans. I asked on a chat line what the deductible for a lost phone is and was told $500. I asked about the deductible for a damaged screen and was told $199. Both of those figures sound very high for what is already a high priced protection plan.
The monthly cost of the plans from T-Mobile (I was told) is $25/month, so the deductibles seem really high. The plan from Samsung costs $15/month and the deductibles are supposed to be much lower, so I wanted to ask if the T-Mobile plan is reliable? That is, if I buy the phone and buy the plan and have a claim will it get handled quickly and easily? Or is it going to be a pain?
I have previously had iPhones and bought the AppleCare plans, and the only claim I ever made (for a broken screen) was handled quickly and Apple sent me back a brand new phone. Can I expect that kind of response from the T-Mobile plans?
Best answer by nc1037
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