With what T-Mobile says, is to hold down the down volume and power button at the same time. All I get is either the volume goes down or the power shutdown screen comes up. Has anyone have any luck?
Thanks,
John W
Best answer by tidbits
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Userlevel 7
+14
If you have the 3 button navigation enabled you can press the square button on the bottom right in the last couple versions of Android.
Userlevel 6
+12
You are holding it too long if you are getting the shut down menu. It should be a quick press at the same time.
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