Hello, I switched to T-Mobile from Verizon 5 days ago. I have a Verizon Samsung Galaxy S7. Ever since I switched to T-mobile, I have been unable to send or receive MMS. At first, I also had no mobile data, but switching my APN to settings I found on this forum allowed me to have data.
I have spoken to 5 or 6 reps, and none have been able to solve the MMS problem. On my most recent call, I was told by the T-Mobile rep that it is impossible for me to use my phone on T-Mobile and that I have to purchase a T-Mobile phone. However, none of the other reps have said this and I was certainly not told this when switching to T-Mobile last week.
Does anyone know how to get MMS working? If the last rep is correct and T-Mobile lied to me about being able to use my current phone on their service, I'll probably just switch back to Verizon because this has been so frustrating.
Best answer by smplyunprdctbleView original