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phone will not charge.

  • 7 March 2024
  • 2 replies
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My brand new phone will not charge. It keeps saying the port is wet but it is not. 

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Best answer by tidbits 7 March 2024, 12:04

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Userlevel 7
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Return it for a replacement.

Userlevel 6
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I notice in some states with car vent docks, AC on Max, and high Humidity can cause this error message with certain brands of phones. Try and move your dock someplace away from the AC or don't have AC so low. 

The trigger can last a few hours. My car in Hawaii can cause this message often to the point where I ended up making my own custom 3D printed bracket for my Scoche charger to move it away from the vent and I haven't seen that message. 

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