My S10 wont go to sleep which causes crazy battery usage.
I have to keep it on Safe Mode
Userlevel 7
+15
Have you tried a factory reset if all of the settings to turn off the device screen are set correctly?
I don't want to lose Anything on my phone.. I already have deleted multiple apps.
Userlevel 7
+15
You could always create a back up of everything you want on a PC or Mac. Just don't use Smartswitch because it will more than likely restore the issue.
Hey there! Making sure that the battery lasts all day is super important and having it go to sleep when not in use is a big part of reserving the battery. Our support site has a simulator that walks through the brightness and screen timeout settings on the S10.
Adjust brightness/timeout | Settings | Galaxy S10 | T-Mobile Support
There are also many other settings that the simulator can walk you through like autolock and battery life saving mode.
Hope this helps!
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