2 day old S23, black screen but phone is on
Userlevel 7
+14
Have you checked the contrast of the screen? Also have you tried rebooting the phone.
No way to check contrast. Tried rebooting several times
Userlevel 7
+14
Swipe down from the top of the screen.
Userlevel 7
+15
When the device boots. Is the T-Mobile or Samsung logo nice and bright?
did you put a protective case on the phone and screen protector? if yes first remove the case and see if things change..not the first time a screen protector was slightly over the proximity detector or the case for the phone was and creating issues like this.
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