Question

Sprint LG V50 phone on T_Mobile


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Hi, I recently bought a Sprint branded LG V50 which works reasonably well on T-Mobile.  I found out that the phone will no longer work after Jan 2021 because Sprint/T-Mobile is not porting VoLTE and WiFi calling over to the device.  So much for the un-carrier. 

When I called Customer Service, I was told I have to buy a new phone.  I just bought this one.  I do not get why I should have to pay for another phone. Is anyone out there in a similar situation?  Is there a remedy?

Thanks

Pete


33 replies

Update 8/31/22...I've gotten text and email notification that my LG V50 is no longer compatible because 3g has been shut down.  Phone continues to work fine whether on WiFi or TMO network for data, calls and text.  Phone says it drops to 3g when calling on TMO network, but I've had no connectivity issues at all.

Will update when/if phone ever does stop working.  

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seeing as how your V50 has VoLTE it’ll continue to work..the VoLTE side keeps the calls going over LTE and not 3G...the problem is/was the phones that do not have VoLTE capabilities.

Update...LG V50 is still working the same as before, no issues as of Today, July 3rd.  Tmo network data is LTE, however calls do drop to 3g (although supposedly Tmo has disabled it).  I suspect that it's possibly showing 3g, but actually connecting LTE.  Wifi voLTE is still working perfectly, as does data and text.

I did switch to the LG V60 a few weeks ago, in anticipation of the V50 being non-functional.  Decided to check today, and it didn't happen.  I'm going to continue to use my V50 until I either find an upgrade I actually want some day, or Tmo disables their network with this phone.  Will update again either way, and still love this phone.  V60 is a great device, but the size and unreliable in-screen fingerprint is a deal breaker, and I think LG made a big mistake with their final flagship not having face recognition.  Doesn't matter since they folded anyway.

I have 2x LG G8X phones that are going to be cut off soon unfortunately. They were great phones and had the dual screen case which really helped my disabled mom. They literally argued with me that the ONEPLUS Nord or Revvl 5g were "massive" upgrades. Ignoring 1/4th resolution, much lower pixel density, lcd vs oled, less ram, less storage. 1/10th the gpu power and literally 1ghz slower per core across 8 cores is a massive downgrade. They finally offered S20FE devices and they were ordered 24th of January and I've yet to get them 22nd of April.... So I feel you on the disappointment as I just want to keep the G8X phones. It's the same way I felt when I had my note 7 and loved everything about it besides the chance of a battery explosion. They swapped it out 2x times then kept lowering the max charge and I was still ok with keeping it as I never try and charge above 80% from the day I get a phone to prevent battery wear. Then they deactivated them and gave me a junk s7 edge that overheats within 60 seconds. But least with that samsung made it right in the end because I was able to trade in a much older s5 and get either 600 or 800.off the note 8 when it came out. But this time I won't get so lucky.  Your best bets is either paying extra to get a top end phone or take the s21fe, pixel 6 pro, or oneplus 9 pro as those are the best phones they offering now but they will act like they only have revvl 5g and the oneplus nord. 

Update 01/27/22:  Got a letter today from T-Mobile saying that my v50 will no longer work with the T-Mobile network as of July 1, 2022.  Bummer, as I still haven't found a replacement phone with the features I'd like from any other manufacturer.  Trying the Velvet now, not thrilled with it, but couldn't handle the size of the v60 at all.  Tried it twice, both times I went back to the v50 within a day.  Fingerprint on-screen is at best annoyingly unreliable on both of the newest LG phones, lack of headphone on newer flagships is my biggest hangup.  May go back to G8 or V40, which would be disappointing to have to do because of battery capacity and lower-grade cameras on both.  Either that or go with mid-level Samsung or other phones because I can get a physical finger print scanner and headphone jack.  I'm open to any suggestions.

You have to manually enter apn's as described previously in this thread, link is there for instructions.  I believe some software was sent directly from TMobile as well.  I suggest restarting and update software afterwards, if not already done. 

Answering from my LG V50 Korean world phone...still having no issues, data and text working over wifi and LTE no problem.  As pointed out it does show 3g when making a call directly on TMobile network, but voLTE is fine.  Remains to be seen in the coming months if calls on TMobile will become a problem as they upgrade their towers.  I'll update immediately if it ever becomes unusable.

Update after 3 days, V50 unlocked Korean version is an awesome phone, awesome features and is working perfectly so far on USA T-Mobile...calls, mms, social media, voLTE, etc. (excluding 5g capability).

So how is it actually working on VOLTE with TMobile? I can't get VOLTE with my Korean v50 at all.

Update on my V50...apparently there was just a slowing of performance as it was updating apps for Android 11.  Has been back to same battery life and working flawlessly for the last couple of days.

I love this phone, and there's no competitor that I've found that has the same features I like, especially size, rear fingerprint, and 3.5mm jack, with the other specs and great camera.  It's a shame, in my opinion, that LG went so far astray in the size of the phones and taking away the extremely reliable rear fingerprint feature for their final Velvet and V60 models.

I still highly recommend this phone if these are the features important to you.  I did the manual apn setting when I set up the phone and have had no issues.  LTE, data, sms/mms all function perfectly.  Again, I have the Korean model world phone.  Can't speak to the Sprint or other unlocked models. 

Hello Everyone,

Long time reader first time participating. I abandoned Samsung a long time ago. They do make awesome phone but there are overpriced and my being a single user with a grandfathered plan, no real incentive without adding a line or upgrading or trade-in etc, so I’ve been using LG starting with the V20 to V30 and V40. Unsure but it seems with LG going out of the market I’ve developed a fondness for using the LG V60 but the onscreen fingerprint reader is just too much of a headache and screen pattern not always convenient with using one hand especially if at work and wanting to quickly unlock for a quick peek. . I’d like to get an unlocked GSM Sprint V50 off of eBay. Very good specs and rear fingerprint and I don’t care about 5G really as long as I can use 4G LTE. Anyone here still using Sprint V50 on T-mobile network? I read on reddit that with modifying the apn and the likes, the phone will work great and with volte and no issues. Any thoughts on that based on actual experience and usage? Thank you greatly.

FAMD

Further update...V50 has been working great, until this morning.  I allowed the Android 11 update to be installed last night, and I'm having sluggish performance and sms delays, as well as battery drain.  Have updated all apps and I'm operating battery saver, hopefully this hasn't caused a permanent reduction in performance.  I've also had basic settings such as ring tones, etc mysteriously changing.

My advice to anyone else using the V50 based on my short-term experience is don't upgrade to Android 11.  I'll update after I determine if the upgrade has caused permanent issues.

Update...traveling I did experience a connection issue with the V50, as in I wasn't able to connect calls, sms or data.  A restart corrected the issue.  Don't know why, but a simple restart corrected it so I consider it minor.  We actually had this happen on a TMobile Gal S21 as well, that's why I knew to try restart to correct.  Maybe a TMobile issue rather than phone.  Otherwise I still love the V50, wish TMO would fully support this phone. 

Sorry for the delayed response, but I can't answer your question anyway.  I went with Korean world phone because there may be problems with the Sprint version, but I can't say for sure.  Wish someone with a Sprint V50 could chime in on this. 

So sprint lg v50 is a no go correct. Just the Korean one corect?

Nice. Thanks

6.61 Mbps

Thanks! Can you download speedtest app by ookla and see what kind of download speeds you get?

I just turned off my wifi and connected through LTE to respond to your inquiry.  The top right indicates LTE, and I notice no speed difference on the TMO website.  Seems to work fine.  I am on wifi the majority of the time, so I'm not using LTE often for data, but I see no issues.

Just connected a call and received sms while on this site, no issues.  Again, I'm using the Korean world unlocked V50 I got on ebay, I can't speak to the Verizon or Sprint versions.

Im sorry i mean lte speeds

Are you getting decent lg speeds and coverage???

Ha!  I actually just got an unlocked ATT V35 last week, it connected to TMO fine after it downloaded updates, but it does have ATT software and some functions aren't the same.  Yes, I'm a used phone collector…

I agree, I prefer rear fingerprint because they work so well, and I have to have a 3.5mm jack too.  And the last of the new LG phones are just too big and awkward.

Be careful about unlocked Sprint vs Verizon vs Korean though.  I ordered the unlocked Korean one and it works great, but I understand there may be some issues with the Sprint version.  Don't know about the unlocked Verizon, but it's also nice that there's not another carriers startup software and logo on the Korean one.  Check out reviews on YouTube.  Good luck!

Yes sir, using it right now.  I've noticed also that it has great battery life.  If I have one complaint (just an annoyance actually), it's just that this Korean phone has popped up with a notification about something in Korean a couple of times.  I just turn them off.  Still very happy with it.  Again though, if 5G capability is important to you, it won't connect to 5g with TMO, not an issue for me because I'm on wifi 90% of the time.

dope, making an order next week. super excited. i’m more interested in getting an lg v50 then i am a new iphone or galaxy phone since they all don’t have a headphone jack. I got an lg v35 thinq and that didn’t work with tmobile so i’ve been wary of picking up another LG phone

Yes sir, using it right now.  I've noticed also that it has great battery life.  If I have one complaint (just an annoyance actually), it's just that this Korean phone has popped up with a notification about something in Korean a couple of times.  I just turn them off.  Still very happy with it.  Again though, if 5G capability is important to you, it won't connect to 5g with TMO, not an issue for me because I'm on wifi 90% of the time.

Update after 3 days, V50 unlocked Korean version is an awesome phone, awesome features and is working perfectly so far on USA T-Mobile...calls, mms, social media, voLTE, etc. (excluding 5g capability).

still working well? i’m thinking about buying one on ebay.

Update after 3 days, V50 unlocked Korean version is an awesome phone, awesome features and is working perfectly so far on USA T-Mobile...calls, mms, social media, voLTE, etc. (excluding 5g capability).

I've answered my own question, because there was no clear answer about the V50 on T-Mobile summer 2021 anywhere that I could find.  So for anyone exploring whether to get a V50 unlocked to use on T-Mobile here you go...

08/10/2021 I decided to order a Korean version world unlocked V50 on ebay.  I inserted my sim card and updates were automatically sent to the phone and it seems to work fine.  I'm not sure it was actually necessary, but I entered the suggested apn edits from this site:

T-Mobile APN settings for LG V50 ThinQ 5G - APN Settings USA
https://apn.gishan.net/en/apn/t-mobile/lg-v50-thinq-5g.    

As far as I can tell the phone is functioning perfectly, but doesn't connect 5g, not an issue for me.  Otherwise voLTE seems to be working fine, and I am able to text and use internet and browser while on phone calls.  I wanted to upgrade to the latest pre-V60 and Velvet because of the size and rear fingerprint, which I prefer.  So far I'm happy I took the risk and wish someone would have given complete information so I could have had it months ago!  Just a slight upgrade from the V40 and G8, both of which I like very much, but I appreciate that it's a little better and up to date.  I DO NOT KNOW if my findings would apply to the Sprint version of the V50, as I did see some YouTube reviewers saying it was better to get unlocked non-Sprint version...don't know why. 

When I log in to my TMobile account it can't identify the V50 I'm using on my line, but has the IMEI and it works great.  There's some notes in my account that I'm not connecting to their 5g or LTE on the V50, but my usage experience so far says otherwise, on LTE anyway.  The phone is not actually showing me what kind of T-Mobile network connection I'm getting, but seems fast and no dropped calls or lag as far as I can tell.  I'll update if I run into any problems, but so far so good!

 

 

 

 

 

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