Question

Sprint LG V50 phone on T_Mobile


Badge

Hi, I recently bought a Sprint branded LG V50 which works reasonably well on T-Mobile.  I found out that the phone will no longer work after Jan 2021 because Sprint/T-Mobile is not porting VoLTE and WiFi calling over to the device.  So much for the un-carrier. 

When I called Customer Service, I was told I have to buy a new phone.  I just bought this one.  I do not get why I should have to pay for another phone. Is anyone out there in a similar situation?  Is there a remedy?

Thanks

Pete


33 replies

Yes sir, using it right now.  I've noticed also that it has great battery life.  If I have one complaint (just an annoyance actually), it's just that this Korean phone has popped up with a notification about something in Korean a couple of times.  I just turn them off.  Still very happy with it.  Again though, if 5G capability is important to you, it won't connect to 5g with TMO, not an issue for me because I'm on wifi 90% of the time.

Update on my V50...apparently there was just a slowing of performance as it was updating apps for Android 11.  Has been back to same battery life and working flawlessly for the last couple of days.

I love this phone, and there's no competitor that I've found that has the same features I like, especially size, rear fingerprint, and 3.5mm jack, with the other specs and great camera.  It's a shame, in my opinion, that LG went so far astray in the size of the phones and taking away the extremely reliable rear fingerprint feature for their final Velvet and V60 models.

I still highly recommend this phone if these are the features important to you.  I did the manual apn setting when I set up the phone and have had no issues.  LTE, data, sms/mms all function perfectly.  Again, I have the Korean model world phone.  Can't speak to the Sprint or other unlocked models. 

Update after 3 days, V50 unlocked Korean version is an awesome phone, awesome features and is working perfectly so far on USA T-Mobile...calls, mms, social media, voLTE, etc. (excluding 5g capability).

#GuyOnTheHigh, so now in July 2021 is the V50 still working well for you ?

I just turned off my wifi and connected through LTE to respond to your inquiry.  The top right indicates LTE, and I notice no speed difference on the TMO website.  Seems to work fine.  I am on wifi the majority of the time, so I'm not using LTE often for data, but I see no issues.

Just connected a call and received sms while on this site, no issues.  Again, I'm using the Korean world unlocked V50 I got on ebay, I can't speak to the Verizon or Sprint versions.

Thanks! Can you download speedtest app by ookla and see what kind of download speeds you get?

6.61 Mbps

Nice. Thanks

So sprint lg v50 is a no go correct. Just the Korean one corect?

Further update...V50 has been working great, until this morning.  I allowed the Android 11 update to be installed last night, and I'm having sluggish performance and sms delays, as well as battery drain.  Have updated all apps and I'm operating battery saver, hopefully this hasn't caused a permanent reduction in performance.  I've also had basic settings such as ring tones, etc mysteriously changing.

My advice to anyone else using the V50 based on my short-term experience is don't upgrade to Android 11.  I'll update after I determine if the upgrade has caused permanent issues.

Update after 3 days, V50 unlocked Korean version is an awesome phone, awesome features and is working perfectly so far on USA T-Mobile...calls, mms, social media, voLTE, etc. (excluding 5g capability).

still working well? i’m thinking about buying one on ebay.

From my research, the Sprint V50 will cease to work once T-Mobile enforce VoLTE come Jan 2021. Sprint phones do not have T-Mobile VoLTE coding, so they cannot get VoLTE on T-Mobile network. Sprint customers get special offers from T-Mobile to upgrade to S20. But if you buy the Sprint phone on your own, you are stuck. I think that is the reason it is selling at $320.

Badge

Thank you.  I ended up getting the S20 FE with a $500 trade in for the V50. All in all, it worked out.  I wish T-Mo had added VoLTE/VoWiFi support for the V50 because it is a great phone, but this will do.

Yes sir, using it right now.  I've noticed also that it has great battery life.  If I have one complaint (just an annoyance actually), it's just that this Korean phone has popped up with a notification about something in Korean a couple of times.  I just turn them off.  Still very happy with it.  Again though, if 5G capability is important to you, it won't connect to 5g with TMO, not an issue for me because I'm on wifi 90% of the time.

dope, making an order next week. super excited. i’m more interested in getting an lg v50 then i am a new iphone or galaxy phone since they all don’t have a headphone jack. I got an lg v35 thinq and that didn’t work with tmobile so i’ve been wary of picking up another LG phone

Ha!  I actually just got an unlocked ATT V35 last week, it connected to TMO fine after it downloaded updates, but it does have ATT software and some functions aren't the same.  Yes, I'm a used phone collector…

I agree, I prefer rear fingerprint because they work so well, and I have to have a 3.5mm jack too.  And the last of the new LG phones are just too big and awkward.

Be careful about unlocked Sprint vs Verizon vs Korean though.  I ordered the unlocked Korean one and it works great, but I understand there may be some issues with the Sprint version.  Don't know about the unlocked Verizon, but it's also nice that there's not another carriers startup software and logo on the Korean one.  Check out reviews on YouTube.  Good luck!

I've answered my own question, because there was no clear answer about the V50 on T-Mobile summer 2021 anywhere that I could find.  So for anyone exploring whether to get a V50 unlocked to use on T-Mobile here you go...

08/10/2021 I decided to order a Korean version world unlocked V50 on ebay.  I inserted my sim card and updates were automatically sent to the phone and it seems to work fine.  I'm not sure it was actually necessary, but I entered the suggested apn edits from this site:

T-Mobile APN settings for LG V50 ThinQ 5G - APN Settings USA
https://apn.gishan.net/en/apn/t-mobile/lg-v50-thinq-5g.    

As far as I can tell the phone is functioning perfectly, but doesn't connect 5g, not an issue for me.  Otherwise voLTE seems to be working fine, and I am able to text and use internet and browser while on phone calls.  I wanted to upgrade to the latest pre-V60 and Velvet because of the size and rear fingerprint, which I prefer.  So far I'm happy I took the risk and wish someone would have given complete information so I could have had it months ago!  Just a slight upgrade from the V40 and G8, both of which I like very much, but I appreciate that it's a little better and up to date.  I DO NOT KNOW if my findings would apply to the Sprint version of the V50, as I did see some YouTube reviewers saying it was better to get unlocked non-Sprint version...don't know why. 

When I log in to my TMobile account it can't identify the V50 I'm using on my line, but has the IMEI and it works great.  There's some notes in my account that I'm not connecting to their 5g or LTE on the V50, but my usage experience so far says otherwise, on LTE anyway.  The phone is not actually showing me what kind of T-Mobile network connection I'm getting, but seems fast and no dropped calls or lag as far as I can tell.  I'll update if I run into any problems, but so far so good!

 

 

 

 

 

When y'all say the V50 "won't work anymore", you mean it won't connect with 5g, correct?  Otherwise the phone will work fine, but will only connect LTE?

Userlevel 7
Badge +15

T-Mobile is requiring devices to use VoLTE to make and receive calls at some point.  This is what they are talking about.  Some Sprint and imported devices along with some other firmware variant devices will no longer work on T-Mobile once that update rolls out to the network.

I'm still confused about this.  I see that the V50 is indeed not on their compatible voLTE list, but this is what it says above that list on their website…

"Ready to take advantage of faster data speeds? Make sure you have one of compatible devices below. Don’t have the device you need? Without a 4G LTE-compatible device on our network, you’ll still have access to voice, text and picture messaging, and internet at up to 2G speeds"

Update...LG V50 is still working the same as before, no issues as of Today, July 3rd.  Tmo network data is LTE, however calls do drop to 3g (although supposedly Tmo has disabled it).  I suspect that it's possibly showing 3g, but actually connecting LTE.  Wifi voLTE is still working perfectly, as does data and text.

I did switch to the LG V60 a few weeks ago, in anticipation of the V50 being non-functional.  Decided to check today, and it didn't happen.  I'm going to continue to use my V50 until I either find an upgrade I actually want some day, or Tmo disables their network with this phone.  Will update again either way, and still love this phone.  V60 is a great device, but the size and unreliable in-screen fingerprint is a deal breaker, and I think LG made a big mistake with their final flagship not having face recognition.  Doesn't matter since they folded anyway.

Update after 3 days, V50 unlocked Korean version is an awesome phone, awesome features and is working perfectly so far on USA T-Mobile...calls, mms, social media, voLTE, etc. (excluding 5g capability).

So how is it actually working on VOLTE with TMobile? I can't get VOLTE with my Korean v50 at all.

You have to manually enter apn's as described previously in this thread, link is there for instructions.  I believe some software was sent directly from TMobile as well.  I suggest restarting and update software afterwards, if not already done. 

Answering from my LG V50 Korean world phone...still having no issues, data and text working over wifi and LTE no problem.  As pointed out it does show 3g when making a call directly on TMobile network, but voLTE is fine.  Remains to be seen in the coming months if calls on TMobile will become a problem as they upgrade their towers.  I'll update immediately if it ever becomes unusable.

Update 8/31/22...I've gotten text and email notification that my LG V50 is no longer compatible because 3g has been shut down.  Phone continues to work fine whether on WiFi or TMO network for data, calls and text.  Phone says it drops to 3g when calling on TMO network, but I've had no connectivity issues at all.

Will update when/if phone ever does stop working.  

I have 2x LG G8X phones that are going to be cut off soon unfortunately. They were great phones and had the dual screen case which really helped my disabled mom. They literally argued with me that the ONEPLUS Nord or Revvl 5g were "massive" upgrades. Ignoring 1/4th resolution, much lower pixel density, lcd vs oled, less ram, less storage. 1/10th the gpu power and literally 1ghz slower per core across 8 cores is a massive downgrade. They finally offered S20FE devices and they were ordered 24th of January and I've yet to get them 22nd of April.... So I feel you on the disappointment as I just want to keep the G8X phones. It's the same way I felt when I had my note 7 and loved everything about it besides the chance of a battery explosion. They swapped it out 2x times then kept lowering the max charge and I was still ok with keeping it as I never try and charge above 80% from the day I get a phone to prevent battery wear. Then they deactivated them and gave me a junk s7 edge that overheats within 60 seconds. But least with that samsung made it right in the end because I was able to trade in a much older s5 and get either 600 or 800.off the note 8 when it came out. But this time I won't get so lucky.  Your best bets is either paying extra to get a top end phone or take the s21fe, pixel 6 pro, or oneplus 9 pro as those are the best phones they offering now but they will act like they only have revvl 5g and the oneplus nord. 

Sorry for the delayed response, but I can't answer your question anyway.  I went with Korean world phone because there may be problems with the Sprint version, but I can't say for sure.  Wish someone with a Sprint V50 could chime in on this. 

Reply