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Unable to send/receive SMS/Attachments

  • 23 July 2019
  • 4 replies
  • 1778 views

Hello All! I have an unlocked Verizon Samsung Note 8 and have recently switched to T-Mo.   I now have "that problem" that many others had/have, which is trouble sending MMS messages with attachments.  Looking for any advice/direction here....

Thanks Everyone!!

JD

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Best answer by tmo_amanda 26 July 2019, 00:09

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4 replies

Userlevel 3

Hey, @westcoastjd​!

Have you already updated your APN settings? Take a look here: BYOD T-Mobile data & APN settings  to make sure the settings in your phone match what you see on the link. Let me know if that does the trick or if you're still having issues.

Userlevel 4

Just checking in here to see how things are going. Please let us know if you still need any help.

I'm having the same problem, can't send attachments in texts - not a problem before, began today. The link re APN above doesn't take me anywhere, just cycles back to same q&a. Can you please send a working link?

Userlevel 7
Badge +16

https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings

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