Question

Updating Phone months after switching from Verizon

  • 8 December 2022
  • 6 replies
  • 238 views

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SO i switched from Verizon to T-Mobile and i took my phone with me.. APN shows T-Mobile service and i have had their service for a few months now. 

 

  1. anytime i try and updated my phone it says it can’t because it's pulling up Verizon. am i not going to be able to update my phone?

6 replies

Userlevel 7
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which phone is it? and is there an update available for it through TMO that isnt with V yet?

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It is the Galaxy S22 the last update was right before i switched to T-Mobile about 2 or 3 months ago. I feel like they should at least be able to search for an update. It just tells me can’t because its still showing Verizon 

Userlevel 7
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are we talking security update or large OS update?

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i guess the large OS update just when you go to settings then software update. 

Userlevel 7
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but you did one a couple months ago correct? so the previous update..was it to 12 or 13?

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It actually says it's 11 

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