Hi, looking for expert advice/help:
I got an Apple watch SE for my child, and purchased a standalone plan from T-mobile. She does not have a phone. The adults have Verizon phones. The watch was an outright purchase from apple, and no one at customer service at T-mobile indicated that this would be an issue when purchasing the plan over the phone. (Reason for choosing T-mobile was that the verizon standalone watch plan costs 3x more)
I initially paired the watch to my own phone under “set up for a family member”, but T-mobile was unable activate the watch over the phone (2 different calls/attempts). When I select “set up cellular” on the watch, only a Verizon login page loads. I went to a physical T-mobile store, and the employee told me you can’t set up a standalone plan on a watch using a phone that has a different carrier.
Google seems to yield conflicting results. I did find a Verizon page stating “The Apple Watch doesn't need to be connected to the same carrier as your Apple® iPhone when set up using Standalone mode (Set Up for a Family Member)” …. so I would assume the same would be true for other carriers (such as T-mobile) offering a standalone watch plan??
Has anyone successfully set up a T-mobile standalone apple watch under these circumstances and can offer help? Thanks very much ..
