Apple replaced my broken phone, now what do I do to activate it?

  • 6 September 2022
  • 1 reply


My Iphone 12 pro max broke, and since i have Apple Care, Apple replaced my phone. But what do I do now to make sure the new phone is registered with T-Mobile? Do I need to do anything other than transfer the SIM card to the new phone?

1 reply

Userlevel 7
Badge +16

if you were still paying on the old device you might want to contact TMO and let them know the new devies IMEI info and let them know its a warranty replacement so all the new devices info matches with what is in the system.


other than that swap the sim cards and you should be good to go.