Question

Can't accept incoming calls

7 months ago
25 September 2023
2 replies
76 views

LisaWi
First activity
0 replies

I have the new iPhone 15 ProMax. When my phone rings, I answer and there is no one there. I asked a friend to call me and my phone rings and when I answer, her phone continues to ring like the phone hasn’t been answered. I think I have something wrong in the settings, but can’t figure it out.

2 replies

F

Userlevel 7

+16

is this while connected to wifi/wifi calling or just normal mobile connection to a tower?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

H

Userlevel 7

+13

HeavenM
Community Manager
926 replies
7 months ago
28 September 2023

Hey there @LisaWi Getting a new phone is exciting and to have issues right away is such a bummer. Just checking in on this one to see if you were able to get this resolved.

Can't accept incoming calls

2 replies

Reply

New badge winners

Reply

New badge winners

Sign up

Social Login

Login to the community

Social Login

Scanning file for viruses.

This file cannot be downloaded