Question

Google Voice number unable to set up

  • 3 July 2023
  • 4 replies
  • 508 views

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When trying to set up for a Google Voice phone number, the message received is, “The number can’t be used to sign up for a Google Voice Number. Try verifying with another number.”

 

What can I do?


4 replies

Userlevel 7
Badge +15

Prepaid numbers have no information about the owner tied to them so they can't be used for so.e 2FA services and to sign up for certain services, like Google Voice.

Userlevel 7
Badge +14

Are you porting a number or getting a new number through Google voice?

Userlevel 7
Badge +13

Hey there @thomasriser Just wanted to check in and make sure you were able to get the answers you needed. Were you able to get the Google Voice number created or can you share some more information with us so we can try and help further? Thanks

Userlevel 6
Badge +12

Some states have regulations on numbers allowed based on various factors…

 

For example Hawaii.  IN order to give out 808 numbers you communications business must have a physical address in Hawaii and must be available to Hawaii residents.  So Google CAN’T distribute Hawaii 808 numbers using Google Voice as Google doesn’t have a physical address office and business here.

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