My phone is desabled

  • 11 July 2023
  • 2 replies
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Hello!

Suddenly today my iPhone screen shows ‘iPhone is disabled, connect to iTunes’.  And it’s not moving from that screen.  I cannot even log in to the phone.  I tried to connect to iTunes, but nothing happens.  Has anyone experienced this type of issue?

Thanks.

Shaikh Rahman


2 replies

Userlevel 7
Badge +14

Is your bill current and no outstanding payments owed?

Userlevel 7
Badge +13

“iPhone disabled” is a message that shows on the phone when the passcode has been entered incorrectly too many times. Here is the Apple Support page that shows exactly what to do when you plug it into iTunes. 

If you forgot your iPhone passcode - Apple Support

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