My payment date changed and I wasn’t aware it would as I have auto pay set. How can I request it to be changed back to the original date? Thank you.
Best answer by syaoran
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I also need to change my payment date please.. I don't get paid until the first of the month every month. They tried to take it out of my account today but I need to change my payment date please so my service isn't interrupted please..
Userlevel 7
+15
Changes to your billing date need to be made through Customer Care. You can reach them at 611 or by sending a DM to T-Mobile on Facebook or Twitter. Try to remember that autopay will always initiate at least 2 business days before the actual autopay date.
Userlevel 7
+14
To add you can only request a change in due date once.
That's fine I wouldn't need it changed anymore just the first of the month every month
How do I do that though?
scroll down a bit more and the Facebook/Twitter options are right there.
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