Hi. I was not able to view the cameras (provision-isr) thru cellular remotely, only thru Wi-Fi locally. I was told I needed to set up a second DDNS ip address to access remotely. I used the DDNS address from my NVR but it would not work. So I tried using alternative DDNS addresses listed on the NVR. what a mistake! After that, even though I put back the original, neither the local Wi-Fi or remote cellular viewing works.
now no vids appear, no device at all appears. I tried calling tech support, no answer. I tried emailing, no reply.
my tech guy left the company. I have no idea what to do. I am sure it must be something simple like a port number etc. any advice would be most welcome. I have apple devices
security cameras cant be viewed
Userlevel 5
+8
I am unfamiliar with your specific system, but a quick Google search provided the following video on how to view cameras online…which may be helpful.
I hope this helps!
Thank you for the reply. Unfortunately it does not help. I don’t really want a cloud based system. Thank you for trying.
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