Question

4K Firestick Problem

  • 8 October 2022
  • 1 reply
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I have a 4K Firestick. When I add a new application like ESPN or ABC I try to link to my TV provider to get access to the application. I can get to the Select Provider screen and I click on my TV provider and it gives me a white screen and goes nowhere. At another location I have Comcast WiFi and when these same two apps asks me to sign into my provider it goes to the sign in page for my TV provider. 

Any thoughts on how to correct the problem?


1 reply

Userlevel 7
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If you are using T-Mobile Home Internet.  Most TV services that require your exact location, like Hulu, do not work with the service.  Because T-Mobile Home Internet uses cell towers and is configured to switch towers when needed for optimal service.  It is more than likely that TV Anywhere can’t retrieve your location or it is picking up a location out of your area due to where the towers actually connect to infrastructure on the ground, which could be hundreds of miles away.  .  

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