I have four lines on the account and my wife’s number is the only one with this issue,
One week ago the problem started and last Friday I’ve spent a total of 6 hours with Customer Care. They were very nice and earnest.
Tried numerous call scenarios which were all through the same nearby cell site.
Calls to and from landlines and mobiles with no change
Calls with and without wifi on.
Numerous phone resets and power up/down.
Numerous Care activity including account changes.
Deleted a recently installed app.
The problem went away for a few days and seems to have started again today.
Thoughts?
Jim