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Question

entering a trouble ticket online

  • 23 August 2023
  • 2 replies
  • 83 views

is there any way to report an issue without calling?  I’m having to go find someone with a non t-mobile phone to call from and then there’s always a very long hold time…  I’d just like to be able to report that I’m having an issue and list the steps I’ve taken to try and resolve it….

2 replies

F
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Userlevel 7
Badge +16

contact TMO through one of their social media platforms like Facebook or Twitter at the bottom of the page here. this will start you with tier 2 support over the call in tier 1 support

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
T

You would be better off driving a screwdriver through your hand than to think T-Mobile cares at all. They are the Spirit Airlines of the mobile world.

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