Question

How can i escalate the issue related to T-mobile Tower

  • 1 February 2024
  • 1 reply
  • 45 views
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its been more than 3 years now i am using T-mobile network now for my celluler and home internet use. I have been complaining about the T-mobile Tower which is place in my area and T-mobile team is not able to do anything regarding this. 

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contacting TMO through either Facebook/Twitter starts  you with tier 2 support..

 

calling in=tier 1 support

 

either choice i would have them put in a network ticket for you...i would recommend the FB/T route though.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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