What happened to the ability to block a line for a lost device? It used to be on the website and now it disappeared.
Best answer by gramps28
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Userlevel 7
+14
It's under the line settings, report phone lost or stolen. There's also an option to temporarily suspend a line.
The “lost device” function has disappeared from the website (at least my website when I log in)
Userlevel 7
+14
I just signed into MyTmobile account using Firefox on my phone.
thank you!! I switched to a different browser and was able to do it!
Userlevel 7
+14
I'm glad it's working for you, sometimes the browser makes the difference.
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