Question

my iphone 11 pro max is blocked from the operator

L
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i buyed an iphone 11 pro max from airport customs and i am from india now when i checked my iphone is sim locked by tmobile and blacklisted now i want to unlock there is no option to contact them i tried call ,toll free number but it never get connected so someone please help me out for this

thanks

2 replies

F
Rank
Userlevel 7
Badge +16

hate to say it but an unlock probably wont happen. the fact that its black listed alone stops any attempt at getting it unlocked from TMO. you might be able to contact some other company that’ll charge you to unlock it.

 

heres the list of criteria that must be met in order for TMO to even contemplate unlocking it.

 

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

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gramps28
Rank
Userlevel 7
Badge +14

IPhones can only be unlocked by Apple. You may get one jailbroked but it will go back to blocked once you get an OS upgrade.

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