Question

Network and service Errors

  • 10 October 2023
  • 4 replies
  • 97 views

Badge +1

This is NOT Solved, not even close :  

Have other TM customers experienced unexpected, persistent failures to connect?

The device will dial and will ring on incoming, however will not handshake with the system upon the attempt to establish a connection on whatever radio frequency is available in the 4g band resulting in an immediate disconnection (call ended) on both outgoing and incoming call attempts.

NO notification to expect inferior service was given by TM.

I have wasted a huge number of hours on a massive number of calls into TM, all resulting in a waste of my time and resources.  VERY frustrating!


4 replies

Userlevel 7
Badge +14

Where are you located? I don't have this issue in the Phoenix area.

Badge +1

Georgia, 30189

Same issue still in Baltimore, MD. Strted end of January.

Userlevel 7
Badge +11

I guess also… what device are you using?

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