Question

No data in a 5G covered area. Anyone else have this issue?


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My phone and my wife’s phone (both Galaxy S22+) don’t get data in an area with full 5G coverage. That includes downgraded LTE service. I have service bars, the coverage map shows 5G coverage in my entire area, and I live on a hill with nothing blocking my home. Are the phones junk? Is there something else going on? I have sat on many hours of service calls with no resolution. 


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Userlevel 7
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Are they Tmobile branded phones? You may need to check the APN settings.

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Are they Tmobile branded phones? You may need to check the APN settings.

Yep, both were purchased through T-Mobile.

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